Peter Harris (bio) is the MD of Vision Critical Australia - leaders in interactive research and President of the Australian Market & Social Research Society (AMSRS).

He advises businesses, Government and individuals on how to use new market and social research tools that enable the customer view to be truly considered. Peter also explores these topics on his blog and in monthly columns for Research Now. He can be found on Twitter and Facebook as well.

You can reach him at: peteraharris@hotmail.com.