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TimBull says...

I can't believe three weeks has gone already and what do we have to show for it. Quite a bit really, but not much in other ways.

It's really interesting to reflect back on the thoughts I wrote for the end of Week Two.  Self-doubt creeping in - check, here in spades this week.  The daunting size of the challenge? Check, it gets bigger the more we learn about it. Re-focus for a hands on version? Yes, did that too.

One thing I've already come to value is our Monday mornings.  We spend a good couple of hours talking and thinking strategically about what we are up to, planning the week and the milestones.  It's a great time to do it actually because on the weekends, we usually manage to step away from the computer for a bit and reflect, so come Monday we are full of questions and ideas.  It's good to tackle these and get on with things.

This weekend the self-doubt appears to be back again.  There are two crucial questions - will the Engine work and even if it works, does it do anything people really want?  Of course the answer during the week when you're wheeling and dealing, coding like a demon and focussing full-time on it is "absolutely", but at 3AM in the morning a small door opens up in the mind and you really wonder what you're doing and why.

Last week, the Monday session attempted to tackle this by taking the Darebin milestone and re-focussing it towards something that people could "get their hands on".  We've decided to build an automated Twitter List bot - it uses HiveMind to work out who demonstrates the expertise you want to build your list around and maintains it automatically.  I know this sounds a bit of a tangent, but it does deliver a few things we think are important.

  1. Proves the engine in a production like environment.
  2. Provides a hands on demo customers can actually see it working.
  3. Lets us access the taxonomies that people build to see how the actually use the Engine.
  4. Done right, should lead people back to our site - it's broadly targetted, but we know a lot of E2.0 types are on Twitter and may be interested in HiveMind.

Interestingly a lot of people are excited about this idea so it will be fun to see where it goes.

We also met with a lot of people this week and did a few social events as well.  It was exciting to sit down and talk with people about HiveMind.  The analogy on where we are at however is it's somewhat like a car salesman talking to people about a cool engine (which is what we've got), unfortunately most of the customers buy cars (which we are still trying to decide exactly what car we put our engine into).  That said, we've now got one customer willing to hot rod HiveMind himself and another who's taking us to meet their developers soon.  Maybe you can sell an engine without a car?

It's this point that leads to the self-doubt however - engines are hard work, but to be blunt, the car (in this case the website that sits around the outside) is even harder and needs a lot of things (security, rights, permissions etc.) which aren't really core to the engine at all.  We've asked around a lot and got a lot of validation on the vision, at some point there is a leap of faith needed to just build the car.  Still for now we are continuing the market research and trials a bit further.

Perhaps the biggest highlight of the week was the blog article on NextWebAU http://thenextweb.com/au/2009/12/03/hivemind-revolutionary-expertise-discovery-engine-enters-closed-beta that was a significant milestone and one that drove around 40 beta sign-ups since it was released.  We certainly saw a bit of interest from around the globe.  It drives the need for us to get our own look and feel now which has been on the to do list bit we haven't hit the go button yet.

Alex and I have fallen naturally into some different roles and I think are working very well together.  He's the gun engineer and churns out code like crazy, constantly re-factoring the engine and improving it and the things around it.  To let him do this, I seem to be getting the "curly" questions - given I have to research pretty much everything I do on the technical side anyway (my coding abilities being a lot weaker than Alex's, although I'm improving) I may as well research the problems that are going to hold us up.  This has good and bad sides.  I feel like I'm contributing, but if you give me a technical problem, I get like a dog with a bone.  I can't give it up and get sucked down the rabbit hole.

Let's just say the problem I hit this week was solved with detailed reading of at least two Internet protocol specifications, a HTTP packet sniffer, reverse engineering calls to another site, a LOT of reading and eventually re-writing the third-party library I'd picked up from scratch myself.  Boy did I feel good when I nailed it this morning though!

Stress (I think it was the bugs) got a bit out of hand, although I think the cold contributed too, I woke at 3AM on Friday and worked from 4AM till 9.30ish, then again on Saturday, woke at 1AM and managed to stay in bed until 6AM, but slept very poorly.  Tonight however, it's time for me to hit the sack and having squashed the bug, I feel great.  A bit of exercise yesterday and today really helped clear my head too.

I wrote this on Sunday evening so Alex could read this as well (he only checks feeds once a week - he's very good at staying focussed), but I think I might have it a bit late, he's also more disciplined about going to bed earlier!

Highlights?
  • Kicking off the Alphington sprint and feeling like we might soon have a product around the engine that people can interact with.
  • Meetings with lots of great people who have all contributed a lot to our thinking and knowledge.
  • First commitment to test the engine in a live customer environment.
  • Press release and the surge in beta signups.
Lowlights?
  • Don't talk to me about Open Auth protocols (OAuth).
  • Don't talk to me about HTTP Verbs and bad library implementations.
  • Being awake at 3AM two mornings in a row.
  • Wasting too much time - not "letting things go" and moving on quick enough some times.
  • Lack of time to do everything we'd like to do as well as we'd like to do it.
If I could change on thing / goal this week?
  • Focus on the bare minimum to get the Twendly / Alphington release out the door and live to customers.

Filed under: reflections

     
Click here to download:
Night_photos_rainy_street_pudd.zip (459 KB)

Filed under: reflections

Some people liked the puddle reflection images I photographed yesterday morning. Here are a couple more for you. I hope you like them :)

   
Click here to download:
iPhoneography_Two_new_water_re.zip (719 KB)

Filed under: reflections

TimBull says...

So the beginning of week three.  Last week started with a bang, we were charged up and excited after an excellent first week.  Unfortunately it didn't stay that way.  It wasn't a bad week at all, but I think the size of the challenge ahead is becoming a bit more obvious.

The technical side has had its challenges, but on the whole has progressed smoothly.  The decision to implement an AMQP Messaging bus will pay dividends in the long run, but has cost us time at the moment.  De-bugging a-synchronous message queues in a distributed architecture turns out to be harder than you'd think.  Ironically I'm now considering removing it anyway because the focus should be on getting the product into peoples hands, not Enterprise scale implementations - something others have tried to tell me but I think I'm just beginning to realise now.

Networking events also seem to be a bit hit and miss - I don't mind them for the social side of things, but our customers often aren't there.  The lesson here is go to these because you want to, not to "have" to meet anyone and you won't be dissappointed.  A lot of events are now winding up anyway in the lead up to Christmas so it will be interesting to see how these play out next year.

One meeting that was excellent was to catch up with Mike Casey from Grad Connections who was down here in Melbourne - he's got his own start-up with a couple of other business partners (http://www.gradconnections.com.au) and is very interesting to us because although in a different area, he's also trying to sell to Enterprises as well so there is a lot to learn from him.  We had a good coffee in the city and he really challenged my thinking on a few things - ultimately the conclusion was we were going along pretty well for the second week, but we should really be doing more to speak with customers.

This led to me spending most of Thursday afternoon putting together a calling list and much of Friday cold-calling people. 

What did I learn from this?  Contact names are crucial, you need to know who you want to speak to.  Some organisations really need our product based on conversations with receptionists who had no idea about who would do "Knowledge Management" inside their organisation.  Speaking to IT is "easier" but not as productive - easier to reach them, but they aren't interested unless the business tell them they need it (fair enough).

What's interesting is how small setbacks (or even just things not going as well as they did) quickly turn into self-doubt about your product and idea.  It's not helped by the many conversations about HiveMind that we have where people say "Oh, you could use this to xxx", which is often true if we decided to veer left or right at this early stage.  What is the balance between tilting at windmills Vs. listening to people telling you how they want to use your product?

I always thought that this time of year would be a good one to start as it gives us a couple of months to get things developed during the quiet period of Christmas / New Years in Australia, however I wonder if this is wise now as the people we need to provide us feedback and guidance may be harder and harder to reach.

Roll on week three! Lots of interesting conversations scheduled - we are planning to use this time to reflect and gather feedback on the Darebin sprint and plan how we move forwards with the next Alphington sprint.

Highlights?
  • Meeting our commitment to the three week Darebin sprint with a week to spare.
  • Meeting with Mike Casey from Graduate Connections, it was really useful to share ideas and seek advice from someone who's been there and done that.

 

Lowlights?
  • The daunting size of the challenge
  • Experiencing cold calling for the first time.
  • Self-doubt creeping in for the first time - is this a product that people really need?
  • Minor frustration with iPhone battery life - really the only thing about it I don't like.  It does amazing things, however the minute you do any of them, it lasts about half a day before needing a re-charge.  It's certainly different from the BlackBerry Bold - with the iPhone you need to keep it on the charger most of the time so you can get 6 - 8 hours out of it "on-the-road".

 

If I could change on thing / goal this week?
  • Re-focus for the next sprint on a "hands on" version of HiveMind.

Filed under: reflections

Cheryl says...

I guess sometimes incredibly good things come out of painful life transitions.

I took my first pottery class in June of 2007. I was reeling from another round of reality gut checks. Another in a long line of consequences that seemed to be waiting for me the moment I decided to risk it all and make the big daring move to Austin nearly two years earlier.

Life is patient and steadfast in the delivery of lessons. It does not relent, it does not offer restart buttons and it certainly offers little in the way of an operating manual or survivor's guide. You learn limits by testing them. You learn to swim by jumping in the deep end. You learn to heal by getting hurt.

In my first pottery class, I found a hint of excitement buried in the bottom of a 15lb bag of clay. This was something I always wanted to try. And I was finally giving in to the desire that lingered since childhood.

It's two and half years later and I am still learning. About life. Truth. Creativity. Clay. Me. I am trying to be gentle with myself. Trying to be patient with whatever my feelings and thoughts may be. Trying to let myself go wherever it is I'm supposed to go. Trying, again...to be.

I had a mean sleep. And it definitely hurts coming back to life. Whatever form I take this time - I shape carefully with my own two hands, a measure of wisdom and a pinch of discernment.

Here's the first chapter to a brand new book.

Filed under: reflections

remarkk says...

CBC commentator, new media personality and consultant Jesse Hirsh responded to a TorCamp email list posting I left about an upcoming event I'm facilitating. In his reply, he claimed that I exclude, discourage, edit or otherwise censor critical discourse at events that I facilitate.

Actually Mark, it means I know that you'll exclude any critical discourse as
not being constructive or solutions-oriented.

On Thu, Nov 26, 2009 at 3:35 PM, Mark Kuznicki <mark.kuzni...@gmail.com>wrote:

> This event may be of interest to TorCampers. It's about the digital media
> industry and community in Toronto and how to propel it into the future.

> Disclosure: I've been hired by CDMN to facilitate. So you know it'll be
> good. ;)

Is Jesse alone? I don't think he is. I take Jesse's statement seriously. Not that I can't handle criticism of my work, or imagining that somebody out there might just not like me. I'm ok with both of those.

My concern is that the success of my work depends on dialogue, and dialogue requires critical insight and reflection as an ingredient. People like Jesse are great additions to these kinds of dialogues. But are they put off by the friendly, positive and solutions-oriented language that I use? Is my approach too touchy feely for them?

I often go back to the mantra I coined for TransitCamp in my work today: "This is not a complaints department, it is a solutions playground."  Is this mantra of playful seriousness off-putting for people who are serious, intellectual and are looking for a good debate?

What is the right balance between, roles of and relationship between criticism and co-creation?

If you have some thoughts, I'd love to hear them.

Filed under: reflections

Heavy says...

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Filed under: reflections

TimBull says...

I have been a little busy lately, what with finishing up at PwC and now launching into BinaryPlex.  I make no promises, but I'd like to try and make this a weekly habit, to review the progress and what's happened.

Firstly, to reflect on leaving PwC after 15 years - it was nothing like what I expected.  I thought I'd feel more... emotional I guess.  But it turns out that walking out the door and saying good bye was an easy transition.  With all the preparation that we've been doing over the last month or two, it was simply a major milestone down allowing the new adventure to begin.    I'll miss the people but that's the great thing about people, you don't have to say good bye to them just because you've left the building.

The weekend was pretty relaxed before the first day of BinaryPlex.  One thing that's very clear to me is that this is a marathon, not a sprint -- burning myself and my family out before I even start won't cut it.  That's not to say I don't work on the weekends either (I spent a fair bit of time coding yesterday while it was wet outside), but on weekends it's not to the exclusion of the family.

Monday came and we got straight into it.  The first item for the day was a massive sprint planning session, working out the first set of milestones on the way to our beta release.  We've really challenged ourselves (well we think we have anyway!) to heed the lessons we learnt from those who've been before us and shared at BootUp Camp.  The lesson we are listening to the most at the moment is "Focus" (Mick Liubinskas of Pollenizer).

We went through all our photo-shopped designs and tried to get it back to the one critical screen (it turned in to two) that we needed for the Darebin sprint (note on the sprint names in a moment).  This was a fantastic exercise and we took a long time (almost four hours) to complete and categorise all the functionality and place it into the release.  Even after three to four months in planning, we still learnt lots through this process on what is critical to HiveMind and its operation and goes to show that you can't replace face to face.

As far as sprint names go, I like a good name for a project - it's more memorable, you don't get confused about Sprint 2 vs. Sprint 3 (or 26 vs. 27) but you don't want to waste time thinking of them either.  We are naming ours after the train stations on my train line, starting with Darebin (my station) and working back to Melbourne.  The only minor concern as an AFL fan is that we can't finish on the Collingwood sprint, I just can't do it.

Tuesday was architecture day.  Perhaps it depends on how you think, but I'm very visual and creating a block architecture of HiveMind went a LONG way to even further clarifying what we are trying to achieve and sped up the communication between Alex and I as we could point to the components we meant.  It gave us a common vocabulary to discuss and understand the components.  From this, the modules for HiveMind were then laid out and the testing framework setup.  Not too bad by Tuesday afternoon.  It also became apparent early on that we'd need a Message Queuing architecture as well and this has been factored in now.

Alex then pushed ahead with the coding, throwing out the prototype work that had been done and now re-writing that into production code.  The vast majority of the core engine was completed by Friday (don't get excited though - there is a lot around the edges).

There's also been marketing and administration tasks continuing as well - we've met with the accountants and have almost finished signing off the various documentation needed.  I continue to read widely, looking for people doing similar things, learning and contributing to blogs (one of the most effective ways to get sign-ups on our beta page http://www.binaryplex.com is to make a meaningful comment on a related post).

We've managed to get along to a couple of events too, one I really enjoyed was attending the Securus Global christmas party in Melbourne.  I'm friends with and worked with their founder Drazen in Sydney many years ago (almost 15 - when I first joined PwC!) but we'd lost contact until we recently re-connected through Twitter.  It was great to meet some real tech brains (security geeks tend to be like that), practice pitching HiveMind in a friendly environment to people that have a strong bull-shit detector and of course catch up with Drazen as well.

To help move our timelines forwards, we've been looking into out-sourcing our designs to take the photoshop work and turn it into both a unique look and feel and get the HTML / CSS done while we keep moving on the Engine.  This has meant briefing and talking to a few design agencies as well.

So it was an action packed and extremely productive first week.

Highlights?
  • Freedom to make decisions and move fast.  
  • Ability to "do it right" - we haven't skimped on testing or process, but we've picked the best ones for the job we are doing.
  • Excitement about getting started.
  • Securus christmas party and meeting some great people.
  • My new iPhone - yes an indulgence but I'm in love with it.  After missing my BlackBerry it's great to be back on air again while on the go.

Lowlights?
  • Wasting my time going to Hive on Tuesday when it had been cancelled.  My fault for not reading the updates correctly, but too much to do to waste time going to an event that wasn't on.
  • Telstra cancelling my mobile phone number in error.  It was an incredibly stressful couple of hours running around to get it re-instated.  Lesson learnt - ring them, don't go to the Telstra Shop (waste of time and no help at all).

If I could change on thing / goal this week?
  • Not enough focus on customers last week - some networking but we need to get around to our beta sign-ups and start communicating.

Filed under: reflections

lausanne says...

After four days of gray-upon-gray my eyes were craving color! Shortly after
the last of the high tides I grabbed my camera and walked down to the
marshes. The colors were startling. After so many wide, landscape shots I
am starting to look closer to find the hidden surprises. Unfortunately my
zoom doesn't have macro capabilities but I can still find beautiful images
at mid-distances.

Filed under: Reflections

ethnamp says...

Filed under: reflections