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Lee says...

So you've got a business, you're on Twitter and you're auto adding people based on keyword searches in the hope that they will follow back.  Some do, some don't.  When they follow back you hit their DM inbox with a link to your product/service and you can tweet all day about your awesome things, right into their stream.  Perfect, right?

WRONG

Sure it's very low cost and due to low cost if it only works occasionally that's fine and dandy but you could and should be doing much better.  I'll ask you one simple question: What happens to spam if it ends up in your inbox?  You delete it, am I right?  I know I'm right.  The same thing happens with tweets but users are also blocking these days and enough bocks can lead to exclusion from search and in some cases an account suspension.  Great plan.  How's that working out for you?

So what's the right way?

Successful marketing is about communication so that's what you have to do.  Keyword searching is still a good place to start and with tools like Twitterfall you can even refine your search to a geographic location.  So let's say you fix thingies in London and you've set up a search that will highlight people with broken thingies in the London area, that's a perfect start but what next?  Simple, when someone in London has a broken thingy you can respond by letting them know who you are and how you can help.  It's always good to strike up a little bit of a conversation and show that a) you're human and b) that you have the knowledge to help them out.  Once you've done that they will probably ask you for more details on your service.  That's the trick, making them ask you!

So you've made a new customer and they are happy with what you've done.  They will probably now follow you on Twitter and because you made them happy they are going to tell other people.  By engaging with that person you have just extended your potential reach to everyone they know too.

Building a fanbase

So you're getting followers and making new business left right and centre.  Good work but you can still do more and expand further on this.  Now that you're building a fanbase you can start publishing information to your feed that they will find useful and informative...  No, I don't mean spamming them with links to your products but you can inform them of any special offers and/or promotions and depending on your demographic link them to things they will want to see or read.  Now would also be a good time to start a blog if you don't have one.  If you're a local business, people like to know how and what you're doing.  If you're investing into their community or taking part in something fun in the area, that's exactly the sort of thing they will want to read about.  Publishing your blog posts (once is usually enough) to your Twitter feed keeps them in touch with you on a more personal level.

Blogging is easy these days and with sites like Posterous (what I'm using right now) it's as simple as sending an email.

Just the basics

Those are just a few basic tips on how to push your business or service on Twitter but there is still more that you can do but that all comes down to your own entrepreneurial spirit and creative mind.  There are many more social media tools out there that can help you out and Twitter is a good place to be looking for them.  The most important part (and I've said this so many times before) is engagement.  Make friends with people and talk to them!  One human being to another... Just like we used to do but digitally.

Of course there are automation tools out there that can make your life easier but you're talking to human beings (mostly) and they like to know that you are one too.  If your information stream is purely robotic people will soon lose interest.

If you're looking into promoting your business on Twitter, I hope this information is of some use to me.  Feel free to comment on the post or shout at me on Twitter ( @LStacey ), I'm always happy to help if there's anything you don't quite understand or if you're struggling to make it work.

Happy Tweeting!

Original article at leestacey.com:
http://leestacey.com/marketing-on-twitter-so-many-still-getting-it

Lee Stacey

Filed under: promotion

freshpeel says...

How to Engage Your Fans and Advocates:

- Recognize their contributions
- Reward them for it
- Give them tools to spread the word
- Make it fun

Filed under: Promotion

Lee says...

So you've got a business, you're on Twitter and you're auto adding people based on keyword searches in the hope that they will follow back.  Some do, some don't.  When they follow back you hit their DM inbox with a link to your product/service and you can tweet all day about your awesome things, right into their stream.  Perfect, right?

WRONG

Sure it's very low cost and due to low cost if it only works occasionally that's fine and dandy but you could and should be doing much better.  I'll ask you one simple question: What happens to spam if it ends up in your inbox?  You delete it, am I right?  I know I'm right.  The same thing happens with tweets but users are also blocking these days and enough bocks can lead to exclusion from search and in some cases an account suspension.  Great plan.  How's that working out for you?

So what's the right way?

Successful marketing is about communication so that's what you have to do.  Keyword searching is still a good place to start and with tools like Twitterfall you can even refine your search to a geographic location.  So let's say you fix thingies in London and you've set up a search that will highlight people with broken thingies in the London area, that's a perfect start but what next?  Simple, when someone in London has a broken thingy you can respond by letting them know who you are and how you can help.  It's always good to strike up a little bit of a conversation and show that a) you're human and b) that you have the knowledge to help them out.  Once you've done that they will probably ask you for more details on your service.  That's the trick, making them ask you!

So you've made a new customer and they are happy with what you've done.  They will probably now follow you on Twitter and because you made them happy they are going to tell other people.  By engaging with that person you have just extended your potential reach to everyone they know too.

Building a fanbase

So you're getting followers and making new business left right and centre.  Good work but you can still do more and expand further on this.  Now that you're building a fanbase you can start publishing information to your feed that they will find useful and informative...  No, I don't mean spamming them with links to your products but you can inform them of any special offers and/or promotions and depending on your demographic link them to things they will want to see or read.  Now would also be a good time to start a blog if you don't have one.  If you're a local business, people like to know how and what you're doing.  If you're investing into their community or taking part in something fun in the area, that's exactly the sort of thing they will want to read about.  Publishing your blog posts (once is usually enough) to your Twitter feed keeps them in touch with you on a more personal level.

Blogging is easy these days and with sites like Posterous (what I'm using right now) it's as simple as sending an email.

Just the basics

Those are just a few basic tips on how to push your business or service on Twitter but there is still more that you can do but that all comes down to your own entrepreneurial spirit and creative mind.  There are many more social media tools out there that can help you out and Twitter is a good place to be looking for them.  The most important part (and I've said this so many times before) is engagement.  Make friends with people and talk to them!  One human being to another... Just like we used to do but digitally.

Of course there are automation tools out there that can make your life easier but you're talking to human beings (mostly) and they like to know that you are one too.  If your information stream is purely robotic people will soon lose interest.

If you're looking into promoting your business on Twitter, I hope this information is of some use to me.  Feel free to comment on the post or shout at me on Twitter ( @LStacey ), I'm always happy to help if there's anything you don't quite understand or if you're struggling to make it work.

Happy Tweeting!

Lee Stacey

Filed under: promotion

yogeek says...

In yesterday's video I showed y'all my little postcards that I made for my upcoming workshop. What I haven't figured out how to do is how to get the original files from Overnight Prints so that I can have a copy of the artwork. What I did today is that I copied what I had done and redesigned it using Pages from the iWork09 suite. 

Pages is one of my FAVORITE mac applications. At first I wasn't sure how to use it and I relied on the templates a lot, and even then I didn't quite know what I was doing, but the more that I used it, the more freedom I felt! So, this is my little 'poster' of my workshop! I'm not going to be printing this out and posting it anywhere, I was mainly going to use this as online promotion. By the way, doing this little design took me less than an hour to do :) I actually had it done by the time Hunter woke up from her nap! 

What I would REALLY love to do is to export the PDF of this flyer into an HTML file and then use it as a template for an email! (I've been messing around with Mail Chimp) Now that would be SWEEET! If anyone knows how to do this without purchasing some expensive software, I would LOVE to hear your advice :)

Filed under: promotion

davidconnell says...

Is it just me, or is the connection between Taquitos and Sherlock Holmes tenuous at best?

Frankly, it surprises me that 7-Eleven went along with something so ham-fisted. I thought what they did with "The Simpsons Movie" promotion was brilliant (the connection there was obvious of course) and the marketing and design around the Domo promotion was great. But this?

Maybe the point is to create something so bizarre that it gets people talking. If that's the case, then for me at least it's a win. More likely this is a corporate arrangement that just makes the creative departments through up their hands and say, "We can do something with Taquitos?"

Filed under: promotion

Terr says...

Mayors Across America is a new and tremendous idea that all mayors need to be aware of.  It seems that everyone is looking for leadership today, and environmentalism has taken many distracting routes.  Mayors often talk about Green initiatives in their communities, but taking real action is not as simple as it sounds. Mayors Across America is the first step that all mayors need to take to make sure their offices, communities, and cities become authentically Green.

Green leadership is very important to encourage others to Go Green as well.  We are struggling right now with-in a period of Greenwashing tactics and an "Easy Green" attitude that will actually buying a Green certification off the Internet.  What is needed is a program that does not "Dumb Down Green," but encourages people, families, businesses, and organizations to step up to a respected standard of Green Practices

The Green Business League transcends local Green programs that are well-intended but not capable of creating the kind of program that can change our nation and our world.  While every little bit counts, we also suffer from a discordant array of Green promotions that lack the size and vision found in the national (and International) program of responsible and holistic Green Practices that millions of people and companies can achieve under a common system.

We encourage every Mayor to join Mayors Across America, and take the leadership in their community for what is happening in other cities across America.  The fee, of course, is extremely modest.  The public relations value is also very obvious.  But, the signal that this effort sends is invaluable to the community.

The Green Business League offers a true "Plug and Play" type of approach.  Bringing a Green program to your city is easy and well-conceived.  Our trained Certified Green Consultant will provide all the necessary support required.  She/he will coordinate with your existing projects to build a system that creates Green business, Green communities, and Green events.  Why create the wheel over again?  The environmental crisis is not served by well-intended but casually-implemented programs like a patchwork across America.

Setting a standard that carries more than local recognition will enhance your city's commitment and success.  The Green Business League has more than 300 Certified Green Consultants nationally.  There is probably one in or near your town who can easily assist the Mayor's office in the program. We ask only for a modest endorsement of the Green Business League program as we encourage businesses and organizations to participate in a Green business network that will also stimulate local business buying from businesses.  There seems to be no losers in this project, because while there is a cost for each certification, the actual savings will increase profits in any business.

Mayors Across America offers the opportunity for any Mayor's office to earn the GBL Green Business Certification for the small fee of certification.  What is important, now, is that community leader’s step up to this challenge as an example for others to follow. To help promote the value of this program, we are going to create a massive Internet syndication of each and every mayor's office in the program.  This includes hundreds of syndicated articles, a media campaign that reaches the major news agencies in the country, and a good number of high-value links resulting from this effort.

Any mayor's office wishing to join this initiative is encouraged to contact our office, and we will have a trained Certified Green Consultant follow up with them as soon as possible.  The process starts with an assessment of all Green Practices currently in place.  Points are assigned for all such improvements.  The assessment will highlight other Green Practices that will allow the business to attain the 100 point requirement.  Since this program is not an honorary or shallow certification, an assessment and audit are annually conducted to encourage Green Practices in areas that fit the company's situation. 

Filed under: promotion

staceysoleil says...

Stacey Soleil wears many hats (both literally & figuratively speaking). She's a performer, a spokesperson, a social media junkie and a self proclaimed "TrekkieTechGirl" (due to her addiction to NextGen reruns). Yet behind the whimsical demeanor you will find a solid entrepreneurial backbone. For the past several years, Stacey has been the proud owner of Soleil Marketing & Promotions whereby she strategizes and implements all of the sponsorship deals, digital placements, online promotions & grass roots marketing campaigns for her broad range of clientele. Stacey garners more than 15 years of sales & marketing experience within the general entertainment, music, and non-profit organization forefront. In early 2005, Stacey shifted her focus to the web upon recognizing the necessity for new media marketing campaigns that would reach the latest generation of web and mobile savvy users. Stacey currently serves as the Director of Social Media Strategy with Karma Media Labs and has served as the Director of New Media Marketing & Promotions for both Toucan Cove Entertainment & Arthropoda Records. She also participated in a tour wrap sponsorship program for artists such as Killswitch Engage, Mudvayne and Static-X. Furthermore, Stacey launched grassroots marketing endeavors for various websites such as iLike.com, garageband.com, & handheldcomedy.com. Stacey’s creative approach to marketing & branding has created partnerships between musicians and major athletic figures as well as co-promotions with big brands such as DirtBag Clothing for tour sponsorship. During her stay as Director of New Media Marketing, Stacey helped Toucan Cove Records secure top billing as the #1 independent label during 2008. Ms. Soleil's most recent endeavors include NextWeb64, Girls In Tech OC, as well as community outreach for The Angela Shelton Foundation. Soleil Marketing & Promotions is conveniently based just outside of Los Angeles, allowing Stacey to meet directly with a majority of web, mobile & entertainment headquarters throughout southern California.


 

Filed under: promotion

desdemona says...

Facebook has recently developed guidelines for any promotions being announced or held on the Facebook platform.

With such growth in popularity and participation over the past year or so, more and more brands and companies are joining Facebook to get closer to their employees, customers and peers.

As more Facebook programs have been developed, Facebook now sees a need to establish a few guidelines for brands, agencies and companies to follow moving forward.

Before starting a new Facebook program, be sure to take a look at these new promotion guidelines and talk to a Facebook representative if you have any questions.

Here are 5 things you should know about Facebook’s new promotion guidelines:

1. Promotions will only be considered for review/approval by existing Facebook clients - through either direct or inside sales. (e.g. need to pay for advertising before being considered for Facebook promotions)

2. All promotions (including contests, sweepstakes or competitions) in which Facebook participants are eligible to win must be approved by a Facebook representative (plan for a 7 day approval timeframe).

3. All promotions must be hosted on a third-party site and through an opt-in application developed specifically for the promotion. Promotions using general Facebook features such as photo uploads, wall posts or discussion boards are not acceptable. Winners of these promotions cannot be contacted through Facebook, either.

** For example: a winner cannot be chosen based on their participation in a discussion board or an upload of a photo to a Facebook album - instead, a specific photo sharing application or discussion submission application would need to be developed for this promotion. This application should also include collection of participants contact information, so that the winner(s) can be contacted via email - and not Facebook message. (Facebook is happy to refer you to a number of third-party developers with whom they have worked with in the past to help develop a specific application.)

4. As to be expected, promotions can’t be targeted to anyone under 18 years of age and those under 18 cannot be allowed to participate. Promotion of gambling, alcohol, firearms and tobacco is strictly prohibited. Please note, as of today promotion of prescription drugs, dairy products and gasoline is also prohibited (although is scheduled to be discussed in a Thursday meeting with Facebook’s legal team).

5. Promotions that are hosting completely off of Facebook can be announced on a Facebook page without prior approval from Facebook, however, the term “Facebook” should not be included in the promotion copy, or in any of the promotion’s rules - for that matter. Additionally, all promotions held on Facebook need to include the following disclosure:

“This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. You understand that you are providing your information to [recipient(s) of information] and not to Facebook. The information you provide will only be used for [disclose any way that you plan to use the user's information].”

Based on these new guidelines - a key takeaway for future Facebook promotions is to plan ahead and allow for a larger promotion budget to include the development of a Facebook applicaiton or a third-party promotion page on a brand Web site.

When developing these promotions, keep in mind that ads driving traffic off of Facebook reach around .1% click-through rate (the industry average), whiles ads that drive Facebook participation usually perform at least 2-3X better. It is my assumption that it will be the same for promotions - with Facebook applications seeing a higher participation rate than sending Facebook users off to a third-party site.

Filed under: Promotion

Every week, I hop on the train from Bournemouth to the West Midlands on Friday and do the reverse route on Sunday.

On Friday, I swapped the long train commute for a passenger car ride, courtesy of BF. We were listening to Wave 105.2FM, eagerly waiting for the station to morph into Kerrang - the other 105.2FM.

Drive time DJ was telling his co-host about his latest discovery. After watching an Armani Code ad on TV, he realised he's been using the feminine version of the fragrance for the past 2 years. The banter continued, with DJ wondering what using a feminine fragrance says about him and whether or not he should slap on some Brut or Old Spice instead.

I can't remember the exact phrasing, but DJ's question after that was somewhere along the lines of, "Does Brut even exist anymore?"

The lines were open for the public to have their say, and Peter from Bournemouth was the first caller.

"And what is it that you do?"

"I'm the marketing manager for Brut."

Howls of laughter ensued. The DJs couldn't believe they're getting first hand information about Brut's current existence.

Peter was most forthcoming with his information. He told the DJs that Brut was alive and well, and doing even better than before. Brut is now targeting a younger audience and they're responding well in terms of sales. Now that Christmas is coming, their sales are also at a high. People are buying Brut as gifts for the real men in their lives.

"So it's not for men like me, who use women's fragrances?"

"Brut is for real men."

After the friendly dig Peter took at the DJ, he offered to send some Brut over so DJ could try on a real man's fragrance for size. More laughter ensued, ending the conversation on a high.

I loved it. This, to my MA student brain, is pure marketing genius!

Peter was alert enough to spot an opportunity when he heard one and took it. When he spoke, it was with a friendly, yet professional tone of voice that sounded accessible to the hearing public. He was mindful of promoting the brand, who it was for and how it's gaining popularity among current consumers. This went some way in changing existing attitudes that the brand is for a geriatric market and is no longer relevant. He also brought it into the current context of Christmas gift buying. This could get some listeners who have never thought about Brut into thinking about buying Brut for Christmas. Peter's offer of goodwill to send the DJ some Brut products is good relationship building with a familiar voice on one of the South's more popular radio stations. Also, if the DJ tried the products and liked it, there's room for another Brut mention on the airwaves in the future.

All that promotion for the price of a phone call. The cost per thousand for this is virtually peanuts!

What I loved most about the impromptu on-air promotion was the immediate nature of it. Everything is moving and changing at a much faster rate than ever before. Without a swift response, the moment and opportunity to do something really powerful with your brand is lost. The people responsible for your brand should also be given enough trust and flexibility, if they are to do their job well which sometimes go beyond their normal duties.

If Peter was required to give 48 hours notice to the media department before going on-air, none of the drive time listeners would've been thinking about Brut long after the DJ's passing remark.

This made me think about the way some organisations work. With the need for clearance at many different levels and departments housed in separate silos (both physically and mentally), the environment doesn't allow for the possibility of any Peters working in them to take the initiative and roll with it. An organisation's best assets are its people and it's a wonder why more organisations don't maximise their potential. For organisations to remain as relevant today as they were a couple of years ago, their structures have to start changing to ones that will not only tap into their human resources, but allow them to grow.

Change can be a powerful thing. It took Peter less than 5 minutes to resurrect a brand that was long extinct in my mind.

Rebekah

Filed under: promotion

desdemona says...

This afternoon Facebook posted an update about all the television networks that have integrated Facebook Connect, including ABC who has two new exciting integrations. The first is a promotion for the series “FlashForward” which takes advantage of Facebook Connect to integrate your profile data into a promotion. It’s similar to other promotions we’ve seen such as the Doritos promotion and the Prototype XBox game trailer.

In contrast to MySpace, who also has their own identity service, Facebook has been focused on striking large media integrations with Connect. Not only do these partnerships help increase engagement on the partner sites but it also helps Facebook expand the reach of Facebook Connect. Google has been heavily promoting their own service, Friend Connect, which is similar to Facebook Connect and they’ve already successfully generated 8 million communities.

However Facebook’s model is a smart one as they are going after high profile sites which end up generating more press coverage, building buzz for Facebook Connect. In addition to ABC’s FastForward trailer, ABC will also be launching a new video player tomorrow which leverages Facebook Connect to created a social experience as visitors watch full episodes of ABC content from the ABC website.

This sounds somewhat similar to Hulu’s integration, however it appears that this may be more integrated with the actual video player. We won’t know for sure until tomorrow, but this definitely sounds like what we would expect out of a truly interactive social viewing experience. Facebook is also highlighting a number of their other television integrations in today’s blog post.

Filed under: Promotion