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conrad lisco says...

There’s a well-known Buddhist story of blind men and an elephant. A group of blind men (some say men in the dark) touch an elephant to learn what it is like. One blind man feels the tusk and believes elephants to be hard and tough. Another feels the flexible ear, concluding that elephants are agile and graceful. Another feels the legs and concludes the elephant is strong and powerful. Each individual perspective is valid, but no one person understand the whole animal.

When the men compare notes on what they felt, they’re in complete disagreement. The story is meant to illustrate that understanding and reality depends upon one’s own perspective and context.

Like most Buddhist teachings, this story has application in all aspects of life, and can even be applied to marketing. Brands are complex beasts, with attributes not unlike the elephant – some soft, some strong, some flexible. We do our best to communicate them, but at the end of the day, we’re subject to audience perspective. Consumers each have their own varying perspective and it’s constantly changing and evolving. It’s why context is so so important.

This parable got me thinking about transmedia storytelling, where a story spans multiple media in a coordinated way. Consumers are exposed to varying touchpoints, each tasked with delivering specific parts of the overall message. Individually, they each give a sense of the story, but together they have real power.

If the blind men had been exposed (individually) to each of the elephant’s “touchpoints,” perhaps they’d understand the whole.

Filed under: planning

Tualatin says...

Metro is holding three open houses this week about the Tonquin Trail master plan. If you're like many, perhaps you've heard the name, but don't really know what and where the proposed trail would go. Here is a map of the proposed trail network (PDF). If you'd like to "share your thoughts and ideas," here are the three open houses listed on the Metro website:

Tuesday, Dec.8 
6:30 to 8:30 p.m.
Tualatin Council Chambers Building
18880 SW Martinazzi Ave.,Tualatin
Co-hosted with Tualatin Parks Advisory Committee

Wednesday, Dec.9
6 to 8 p.m.
Wilsonville City Hall, Council Chambers
29799 SW Town Center Loop E, Wilsonville
Co-hosted with Wilsonville Planning Commission

Thursday, Dec.10
5:30 to 7:30 p.m.
Sherwood Community Room, Sherwood City Hall
22560 SW Pine St., Sherwood
Co-hosted with the City of Sherwood

The City of Tualatin's website also has more information about the Tonquin Trail.

Filed under: Planning

conrad lisco says...

Acquiring fans, friends and followers is formulaic these days. And it’s not as complicated as you think. PAID MEDIA.

Brands spend boatloads of money on ATL/BTL media every day. They spend it to get eyeballs on a new message, to create awareness of a new product or to drive traffic into stores. Why should social media be any different.

Sure, if you are the most genuine, conversational, open, community-driven, dynamic and personable brand, perhaps you don’t need to buy media. You simply open your digital mouth and people pay attention and invite friends to hear what you have to say.

But you could be all (or none) of these things and people still wouldn’t know you have a Facebook page. Paid media let’s people know. This could include a TV ad tagged with a Facebook URL. This could be something innovative like Gap’s “Born To Fit” campaign where the URL (www.borntofit.com) redirected to Gap’s Facebook page. But it could also be a paid media buy on Facebook (you know, those sponsored ads on the right hand side).


Many brands are taking advantage of Facebook’s paid media and they’re putting up huge numbers. There are a whole host of new ways to buy fans. Yes, I said it. Buy them. And once you’ve hit a critical mass, that’s when the “viral” growth will come.

Just saying.

Filed under: planning

freshpeel says...

Filed under: planning

Chris Heiler says...

Call me crazy, but I've always enjoyed plotting out my marketing strategies for the upcoming year.  Creating a marketing plan is easy for me; actually following the plan is more difficult. 

Developing a marketing calendar to complement my marketing plan has made a huge difference in implementing my plans throughout the year.  I like to think of my marketing calendar as my "marketing boss" constantly standing over my shoulder reminding me of what needs to be done.

In Chapter 2 of The Little Green Book, I discuss the importance of setting goals and creating a marketing plan that will help you achieve those goals.  The video below walks you through how I use Google Calendar and MindMeister.com to create my marketing plans and calendar.

Preview and purchase The Little Green Book here

Filed under: planning

moerman says...

The COI has released a very interesting document about communications and behaviour change.As we all know, human behaviour is a very complex area and this document draws on key sources from the disciplines of social psychology, economics and behavioural economics so that one can develop a communications strategy that seeks to influence behaviour. A brilliant read! Thanks to Marcus for emailing this!

(download)

Filed under: Planning

BRIAN QUINONES IS A KNOWN CHILD ABUDUCTOR, CHILD RAPIST, DRUG DEALER, AND PARANOID ScHIZOPHRENIA WITH A CASE OF AMNESIA! THIS MEANS HE WILL DENY ANY AND ALL ACCUSATIONS AGAINST HIM BECAUSE HE DOES NOT REMEMBER DOING IT HIMSELF, BUT IT WILL BE HIS OTHER PERSONALITY, MR. FUN TIME! THIS MAN IS NOT TO BE UNDERESTIMATED IN THE LENGTHS HE WILL GO IN ORDER TO BE PRESUMED INNOCENT! SPREAD THIS AROUND THE WORLD MY FRIENDS! THE TIME IS NOW! 

THIS IS THE MOMENT I HAVE BEEN TELLING YOU ABOUT, THE MOMENT WHERE YOU STAND UP TO PEDOPHILES EVERYWHERE AND TELL THEM THAT THEY SHALL NOT RAPE ANOTHER CHILD AS LONG AS THERE IS BREATH IN OUR LUNGS! STAND UP TO THEM ALL! I URGE YOU TO SPREAD THIS TO TMZ, POLOTICIANS, BLOGGING CIRCLES, FORUMS OF EVERY SINGLE NATURE, TO TWITTER AND FACE BOOK, TO LAWMAKERS, LAWYERS, MOVIE STARS, MUSIC STARS, TV STARS, TO YOUR FRIENDS AND THEIR FRIENDS, TO YOUR FAMILY AND THEIR FAMILY!

THIS MAN SHALL NOT GET AWAY WITH HIS CRIMES AGAINST THE YOUTH OF AMERICA!

Filed under: planning

squidlord says...

I know that I've been a little slow about getting posts out to both my home blog and for Thy Cock Doth Weep. There's a good reason for this, and you can lay most of it at the feet of the fact that the holidays are a busy time for all of us. Even we alien syncretic horrors worse deep and promotions and opportunities which, quite frankly, the average human mind is simply not fit to comprehend. So it's in that spirit of revelation that I would like to note that tomorrow, probably early afternoon, I'll go back through the last few posts on Weeping Cock, select the juiciest and most salacious of the options presented there, then assemble something that I feel comfortable putting my name on as a well and truly vetted product of the madness that is the content of my mind.

I apologize for the amount of time that has gone between postings, and I look forward to minimizing such periods in the future. If I don't, if I fail in this most basic of tasks, I hereby abjure you to come and crush my head in a vise with a slice of lemon. All I ask is that it be a fresh lemon. My needs are small.

In the meantime, review some of the wonderful and interesting shows that myself and my crew have provided over the last few years. You can find those shows over on TalkShoe at http://tinyurl.com/OperationBSU -- though I strongly support the idea that you should avoid the first shows for the sake of your own sanity. No really, avoid them like the plague. The zombie plague. They were bad. Real bad.

Oh look, it's time for me to sleep and I'd really better get started on that project or I'll never get to sleep. I hope you'll forgive my sudden departure.

Goodnight, sleep tight, don't let the bed bugs which sparkle when they enter the sunlight bite. I hear those guys are assholes.

(You would not believe the work that I just went through to teach the system the word "assholes.")

Filed under: planning

Nevin says...

So, I read the internet about the development of Portland's South Waterfront area. I also read 100 pages of transcripts from Chet Orloff's oral history interviews of key parties (thanks to Trish who scanned them and sent them to me!!!). And I attended a colloquium about strategic planning this term, with a bunch of lit. Now I have to write a paper with all of this. Well, actually I've been 'writing' it for weeks, banging my head on the desk nightly, not able to distill anything that is really interesting for my analysis. This post is me trying to forget about all of the regular paper-requirements and do some free-form thinking so I can say something meaningful.

Okay, Portland South Waterfront in a nutshell. This is where it is:

This is what the place looked like in the past (mostly industrial):

In the '90s, the Portland Development Commission (PDC) took note of the redevelopment potential, since it's so close to downtown. People had ideas, but nobody came up with anything that pleased enough parties to actually happen. A ton of parties owned the land, which made it a task to get it all together, so they needed a really spankin plan to get the ball rolling. OHSU wanted to expand there, but nobody was ready to pay for it. Well, Homer Williams of Williams and Dame Development was apparently the man for the job.

Homer came on the scene and apparently quickly saw what would work. Former plans had been for low-rise dev't, with a small greenway on the river. This wouldn't bring enough return on investment since the number of units were low, wouldn't give a wide enough greenway to please many parties, and wouldn't create enough density to give the city the needed tax increment. Solution? Push the development back from the river, and make it high-rise (ended up being 300', after the city changed the max-height to accommodate this plan). OHSU gets sexy new campus. People get greenway. City gets density and taxes. Homer sells spendy condos and investors get their money. Genius.

So, here's the plan:

And here's what it looks like now-ish (with OHSU on the right, and the rest residential):

Now here is where the work comes in. Critical analysis of symbols, framing, public/private partnerships, decision-making process, and my recommendation of how to improve all of this. My goal with this post is to highlight anything in these sections that I might actually have an opinion about... I have a bunch of lit I have to rely on, but it has been really difficult to come up with anything really meaningful to say. So here's to rambling in hopes of finding something interesting :)

If I ever finish this paper I'll post it, and you can check it out if you want a crap-ton more detail about the project itself and whatever I end up thinking about it.

Symbols:

I think the most interesting one I've identified is the ‘three-legged stool.’ – This metaphor represented the three key components to making the S. Waterfront development possible: OHSU, The City of Portland, and Williams and Dame Development.

I think it's interesting because this relationship was what made it possible for such a complex project to finally work (or al least start to work; there is still a lot of undeveloped area). But what I really find interesting is that the parties depended on this symbol to reassure themselves that the project was worth it, and feasible. Most of the barriers to the project weren't physical, or even tangible; they were mindsets. To get the money and the legal accommodations of the city and the commitment of OHSU, the project needed confidence. The confidence finally came when Homer et al. assembled this 'three-legged-stool' to support the plan.

Framing:

The most interesting frame I can think of for the project is the marketing campaign for the condos, which is actually not related to the decision-making or planning process so much. Go to southwaterfront.com and you'll see what I mean -- the place is billed as 'green' and 'sustainable' from top to bottom. Why do I care? Well, I find it fascinating that marketers that previously would only seek sex-appeal for condos based on their awesome views and stainless-steel kitchens are now turning to a different human emotion. Whereas in the past they played on people's desire for luxury, now they are also playing on people's desire to feel like they are doing their part environmentally.

Now, I am critical of this, but not all the time. I think it's great that the current green frenzy would actually mean market-driven innovations into lower-impact building technology. However, if a developer is only doing it to meet market demand, I hypothesize that they will do the minimum to satisfy people's desire, and then let the marketing experts take it from there. Unless the developer is actually passionate about 'green building,' I don't think this market-driven approach will push them to do the most they could.

BUT. I don't think this is because doing the minimum is clearly the most profitable way (though it may be). I'm willing to wager that in 2009, in Portland, a developer that really did the lowest-impact structure they could engineer that was still nice inside would have huge success, even if the initial investment were a little higher (which it may not even have to be).

Since we're talking about frames: my frame on this issue is obvious; I don't like that people are not doing as much good as they could, in the interest of money. 

Public/Private Partnership:

Three-legged stool, bla bla bla. Most interesting PPP has got to be the tram. What was originally billed as a $15m project turned out to be $50m+, and the taxpayers had to pick up a sizable portion of that. I need to re-read a little on this topic before I can really analyze it, but this memo from commissioner Randy Leonard is very telling.

Decision-making process:

First -- We read a paper about knowledge production that essentially said: Contrary to the typical belief that there is a gap between knowledge-producers (academics and scientists) and knowledge-users (policymakers), the authors believe that the main division is between coalitions that have opposing views, and include both kinds of people. This just means that they don't think the problem is that policy-makers never know what researchers are up to, but rather that groups of policy-makers and researchers together end up producing knowledge that supports their ideas only, and this leads to a bunch of problems (namely the discrediting of knowledge produced by any and all of these biased groups, especially in the eyes of the other[s]).

It was my job to present this paper, so I read it more closely than any paper I have ever read. It was such a nice feeling to completely understand everything the authors had written, and to be able to confidently discuss it with my classmates. If only it didn't take so long to read a paper that thoroughly... 

Ok, my point: this is a perfect case to hold up to the light and compare with the framework that the authors poke at (though never fully develop). I think I'll go down their list to see which actions were taken with regard to avoiding this situation of separated pockets of knowledge production. Maybe I will find something interesting.

Second --  The decision-making seems like it had not been really led by anyone before the current plan was presented. People got together, the PDC wanted something to happen, but no dice. Then, Homer took the reins, and called a lot of decision-making into action. The project was very much privately driven, even though the public had an interest in developing the land, and this is interesting to me. I think it tells an important story about these types of developments, that goes something like 'to get a project moving, make it profitable for someone, and not harmful to anyone.'

Third -- A survey of the public participation in the decision-making is a must. This may be hard to do, reading through meeting minutes and stuff.

Conclusions:

Well, they're preliminary still (which is bad this late in the game). I would like to conclude that the SoWa marketing campaign is over-the-top, but I haven't found any authoritative numbers on the buildings, so I can't quite do that. Maybe I'll be able to find those numbers?

If I were writing this as a case study for an academic journal, I would probably structure it to include a cowpoke of conclusions like:

  • Need for private interest is critical; here is a framework for identifying if you have done what is necessary to meet that need
  • Adaptive approach needs to be taken to manage uncertainty (there are many instances of things going differently than planned in this case)

Recommendations for improvement:

Well, in addition to that last bullet point, I would say:

  • Actively engage more parties longer in the process by keeping more alternatives (even not-so-good ones) on the table (this idea comes from another paper we read).
    • Note: I am glancing longingly at the city council and the citizens of Portland when I say this.
  • Market condos on a more real level. Greenwash will sell, but only for a very short time-period; people are wising up.

Okay, that's all for now. I hope this mess turns into an intelligible paper; believe it or not this is the most organized my opinion-gathering has been since months ago when I started this project.

Cheers,
Nevin

Filed under: planning

Josh says...

So I'm starting this series of posts on getting discipline and I've already learned a lesson in this.
Lesson one is: Make a plan.

I hate plans.  But trying to get more disciplined when you're not naturally disciplined requires a plan.  Some goals.  Some structure.

I was meeting with a new guy in the church the other day and found out he was a personal trainer. 
I said, "Cool man.  Yeah, I'm trying to get more disciplined with my exercise." 
"Do you belong to a gym," he asked.
"Used to.  Work out at home now," I said.
"What kind of stuff are you working on?"
"The usual."
"TRX? Resistance training?  Cardio?"
I sipped on my latte.  "Uh...ya know.  I like to take dogs for a walk...or run...I like to get them included in the exercise." 
He nodded.
"I've got some weights too," I said.
"You doing interval training?"
"What's that?" I asked.

So I'm an idiot, and it's apparent to this guy and everyone reading this.  In my head, I was going to get more active, eat better, etc.  But I had no idea how.  This guy was gracious enough to me to write up a training plan for me.  It's all very accessible.  Stuff I can do at home.  So I went over to my weight bench, and cleaned the cobwebs off it. Then I watched a movie and ate a bowl of ice cream and thought about how I finally had something cool I could work towards.

But now that the ice cream is gone, I've got a plan I'm starting today, hopefully not to be ruined by Thanksgiving gluttony.  Without the plan, I would just keep talking about the big ideas I had and not about how I could actually accomplish them.  As I started making goals, I realized physical fitness was just one of many disciplines I wanted to grow in.  And discipline was just one of many goals.

So how do you make a plan?  Here's what I did.

I sat down and wrote out 5 goals.

GOALS

1.  Grow Spiritually with my wife, Miranda.

2.  Increase openness of our home

3.  Work on projects around the home with Miranda

4.  Increase oneness in marriage

5.  Personal Discipline

Then under each goal, I came up with some steps to implement to reach those goals.  Here's what I wrote for Personal Discipline:
     1.  Exercise
     2.  Read more
     3.  Better diet
     4.  Bible intake

After I knew what I needed to do, I had to think about the obstacles in front of me:
     1. Television
     2. fatigue
     3. laziness
     4. time constraints
     5. trying to accomplish too much

Then I asked: What will my first steps be?  and What is my desired result? 

In subsequent blogs, I'll be talking about the specific disciplines and how I'm setting the bar in those areas to build a culture of discipline in my life with small wins.  Till today though, nothing was happening without a good plan. 

Set Goals.  Think about steps.  Know your obstacles.  Figure out where to start.  And be realistic.  Then refine it all.  If something isn't working, figure out a way to make it work. 

I'm off to the gym (the basement).
jd

Filed under: planning