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desdemona says...

Seattletimes.com decided at the height of the story to engage with local citizenry and others through a social media experiment. Google Wave, described by Google as, "an online tool for real-time communication and collaboration," became a live document that allowed folks on the web interested in the story to take part in helping move it forward. It was social media, reporting and online journalism at the next level. At least, a crack at it.

seattletimes.com

STORY HERE

When four officers were gunned down on Sunday morning, seattletimes.com went into live updating mode, delivering the latest news through the site as well as @seattletimes on Twitter. As the story shifted from news of the horrific slayings to the search for the suspected shooter, the social stream became even more imperative to help readers keep up with fast-changing developments.

Chasing the manhunt through the social web became one of the primary ways for @seattletimes to engage with its readers and deliver updates. The constant updates contributed to a record day for traffic Monday due in large part to the relationship the newsroom established with readers through @seattletimes.

But Twitter wasn't the only tool the Web staff used to tell this story. Seattletimes.com also engaged with local readers and those around the country through a social media experiment: Google Wave. It is described by Google as "an online tool for real-time communication and collaboration." For us it became a live document that allowed folks on the Web interested in the story to take part in helping to move it forward. It was social media, reporting and online journalism at the next level. Or at least a crack at it.

What we did

We created a Wave, made it public and tweeted out to our users that they could join in. We did this using the #washooting hashtag, something we had started on Sunday. It instantly had fellow "Wavers" joining and a healthy dose of content being contributed. At the height of the Wave there were close to 500 people participating -- so many that it was quite bogged down at times.

Some elements of the Wave included links to police scanner audio, live video, information about road closures, school lockdowns, suspect information and more. A manhunt map was created inside the Wave and updated by participants. And a map was linked inside the Wave that seattletimes.com then used on the site. It was useful to producers updating the site because they could put information out and get tips back, instantly. We then could pass the tips on to the Metro desk and follow along that way. It was like using Twitter with a real-time response and rich content.

To see a PDF of the Wave, go here.

Gizmodo had this to say: Due to Google Wave's real time updating capabilities, this is actually a rather fitting use. People are posting everything they know, from information about the suspect (right down to his old pictures and Twitter accounts) to news from police scanners.

Although Wave didn't work perfectly, we learned enough about its capabilities to add it to our toolbox for future coverage. It bogged down at times and became virtually impossible to engage with. (This is why it's still an invite-only beta version). Moreover, it sometimes took on the characteristics of a chatroom. But if, as Marshal McLuhan might have said, the content of the old medium is the new medium, then this one has potential. We just have a lot more to learn about how to make it really useful.

Kathy Gill, a professor at the University of Washington in the Master of Communication, Digital Media, program, joined in our Wave yesterday and had some good points. One was about the need for moderation if the topic is "hot" as this one was. Our Wave "exploded," as it were. This was when folks couldn't jump in, when browsers started crashing. She also notes that as this was a public Wave, anyone could moderate ad-hoc. The beauty and the curse.

We'd love to hear your thoughts on how our Wave worked and what we could do next time. Please use the commenting function below.

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Filed under: Citizen Journalism

Araki.hu says...

via nol.hu

"Úgy gondoltuk a nol volt és jelenlegi szerkesztői, hogy a közösségi (social) média viharos ütemű fejlődése és terjedése új lehetőségeket teremt a digitális technológiákat használó társadalmi rétegek számára életminőségük javítására; egyúttal gyorsítja a digitális szakadék elmélyülésének folyamatát. A hátrányos helyzetű társadalmi csoportok még jobban leszakadnak. Közismert, hogy akik ki vannak rekesztve offline, még jobban kirekesztődnek online. A halmozottan hátrányos helyzetűek - közöttük is elsősorban a roma kisebbség képviselői - esetében mindez halmozottan érvényesül. Ezért a felzárkóztatásukat a szakadék átugrásával kezdtük, nem a régi, hanem az új médiaformákra koncentráltunk, nem annyira oknyomozni és publicisztikát írni, hanem inkább webvideózásni és facebookozásra oktatjuk őket."

Filed under: citizen journalism

benisrael says...

YouTube's head of news and politics, Steve Grove, says: "People around the world are taking up cameras and covering news in ways big and small - from documenting global events, to filming local town halls in neighborhoods. YouTube Direct empowers news and media organisations to easily connect with these citizen reporters, and use the power of our platform to cover the news better than ever before."

"YouTube Direct is like a loop between a news website and YouTube. It wraps up YouTube's upload site in a box and places it on the site of news organisations."

YouTube Direct is already being used by the Huffington Post, NPR, Politico, the San Francisco Chronicle, and the Washington Post.

Filed under: Citizen Journalism

That is, for what it’s worth, not the distinction Google News is making: The “(blog)” label is supposed to be attached to any news published with blogging software. At the time, I thought Google might be throwing a bone to newspaper companies that don’t like being lumped with amateur news sources. And while I’m sure the new label was not important enough to reach Schmidt’s desk, his framing of that distinction — “the infrastructure around the writer” — is an interesting one.

 

Filed under: citizen+journalism

jimtaylor says...

Heartfelt prayers go to the family of the boy missing in today's balloon situation in Colorado. (It appears they may have just found him alive at home.)

This showed the beginnings of an excellent case for citizen journalism.

UPDATE 6:30pm EST: Looks like it was a publicity stunt. Parents from Wife Swap... MSNBC wants to know how it became an international sensation... ummmm...

Filed under: citizen journalism

faheyr says...

Just came across a great post from Mercedes Bunz on How Social Networking is changing Journalism. The post is based on the Oxford Social Media Convention which took place earlier this September. I've reproduced some important points from the piece below:

Richard Sambrook, the director of the BBC Global News Division, said that the impact of social media was overestimated in the short term and underestimated in long term.

...Organisations don't own the news anymore. There is a transformation for the journalist from being the gatekeeper of information to sharing it in a public space.

Information is not journalism...You get a lot of things, when you open up Twitter in the morning, but not journalism. Journalism needs discipline, analysis, explanation and context, he pointed out, and therefore for him it is still a profession. The value that gets added with journalism is judgment, analysis and explanation - and that makes the difference.

The post also cites John Kelly, a columnist for the Washington Post, who recently published a report on the challenges and value of citizen journalism. At the conferenced he noted that the HuffingtonPost competes with the Washington Post not in terms of journalism, but in terms of its readers.

For more see John Kelly's report at Red Kayaks and Hidden Gold: the rise, challenges and value of citizen journalism.

Filed under: Citizen journalism

desdemona says...

Fwix, a website for local news, aims to be a "real-time local newswire" for your hometown. Offering a combination of traditional content pulled from newspapers and blogs along with items submitted by citizen journalists, the site reads more like a location-based lifestream than a typical news site. Key to the site's success will be the inclusion of user-generated content coming in from iPhone submissions. The company plans to launch an updated version of their Fwix iPhone application this week which will allow anyone to file news stories, photos, and videos from anywhere, all geo-tagged thanks to the iPhone's GPS location data.

The original incarnation of Fwix, launched almost exactly a year ago, focused more on aggregating content from sites like Craigslist and Yelp instead of on local news. Today, the San Francisco-based venture offers up local news streams for nearly 85 cities in the U.S. and has plans to expand internationally later this year.

How it Works

When you first visit Fwix, the site auto-detects your location by looking at your IP address. If you're in one of the supported cities, you'll immediately be shown the local homepage for that area. The presentation of the headlines is simple, displaying only headlines and brief one-sentence summaries - perfect for this modern day-and-age where people don't read entire articles as much as they scan the headlines.

Current news items take up the main part of the page while active (aka "popular") stories, weather, and site activity panels fill the sidebar. Another interesting feature is the "break" button which appears under each story. By clicking this, you have the opportunity to "break" the story by posting it to Twitter or Facebook. That's a bit of twist on what people usually mean when they say a news story was "broken by Twitter" - i.e., Twitter was the first place it appeared. In this case, though, you're just tweeting something that someone already reported. However, in the case of user-generated submissions, you still may be the first to bring the news to the microblogging network.

The iPhone App

According to Fwix's 22-year-old founder and former Facebook employee, Darian Shirazi, the company's new iPhone application will make its appearance in the iTunes App Store sometime this week. With the free app, which will let you use your Facebook or Twitter account for sign in purposes, you'll be able to submit stories, and take pictures and videos (the latter if you use the newer iPhone 3GS which includes video-recording functionality). Your items will then appear on the Fwix web site. You can also use the app to read the news stories from your city.

Although there are plenty of iPhone applications for local news (just do an iTunes search), none really offer what Fwix does. Even CNN's popular iReport only takes emailed-in submissions for when you're mobile, there's no dedicated application. The closest iPhone app competitor is probably outside.in's Radar (iTunes link), a complement to the company's own local news service. Radar pulls in relevant news, blog posts, and Twitter updates based on your current location. However, neither it nor any of the others allow you to use their app to actually do reporting like this. And once you've submitted your eye-witness report, the news story will make it to the Fwix homepage almost instantly.

With all the talk of the failing newspaper industry and declining revenues, Fwix has come up with an innovative new concept for gathering news. This is precisely the sort of iPhone application your hometown local paper should have thought of first. Unfortunately, they didn't - which is probably one of the many reasons they're struggling today. Good thing Fwix is open to syndication. Says Shirazi, the company has some deals "in the pipeline" to offer Fwix content to local media outlets but isn't announcing anything just yet.

The Fwix website itself gets 400,000 unique visitors per month but their content network receives nearly 8 million, reports Shirazi. (Quantcast reports 7.3 million people globally). If citizen journalists adopt the new app when it arrives, those numbers may soon increase.

Filed under: Citizen Journalism

Steve says...

You're probably sick of me talking about Posterous, but it's been about a year since I have been this excited by a new platform and its potential to change how we publish. I don't know what the future is for the company (and no, they aren't a client), but I love its simplicity, its hub and spoke model and its collaborative features. But don't just take my word for it. Check out how others are innovating.

John Bridges, a reporter with the Austin American Statesman, today is using Posterous to solicit and publish reader photos documenting a "day in the sun." Readers can submit their photos via email to post@austinheat.posterous.com and then approved images get added to an aggregate Posterous site you can find here. Brilliant.

I bet that others in the media will catch on soon and realize what you can do with this elegant, simple platform. We often overlook that the media helped Twitter go nuclear. Friendfeed was a bit to geeky to engender the same response, but Posterous I bet is simple enough that the media will start to put it to use in creative ways. This is the first example I have seen.

Filed under: citizen journalism

dave says...

Recently Lebron James was dunked on by Xavier University Jordan Crawford at James’ Skills Academy in Akron, Ohio, and Nike tried to stop video from getting out.

The problem for James and Nike is that they forgot that we live in a world of Flip Cameras, cell phone cameras and plenty of ways to capture and disseminate video without professionals. Sure, Nike was able to stop professional videographers from sharing video by confiscating their video, but silencing professional media outlets isn’t a good way to stop information from being disseminated.

This kind of situation is becoming increasingly commonplace. If there's a crowd, there's a camera.

Filed under: Citizen Journalism

jbruin says...

Here's an excerpt from the very real story that inspired this video:

"In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn’t deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say “no” to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise."

Full story: http://www.davecarrollmusic.com/story/united-breaks-guitars/

Filed under: citizen journalism