Search posterous

Search all posts and users. Type a name, type a favorite song title, whatever! See what comes up.
  

More posterous blogs











More recommended blogs »

Here are posterous posts filed under brandexperience...

WaldeckS says...

Another great infographics - This time from Wired Magazine. Some colors are more popular than others and the name and logo tell us very little about the company. Therefore each Brand owner have to load the Brand with all the information and expectation, they want associated with the brand (eg a company, organization, product or service). 

This is done via marketing, mostly advertising and PR.

The brand experience is the sum of all points of contacts with the brand. The brand image is what is in peoples minds, their information and expectations associated with a product or service. Often there is a gap between the brand experience and the brand image.

Marketers all over the world invest billions of dollars, mostly in advertising, to close this gap, because if done right, it will convince consumers to to pay a lot for products that often are cheap to produce and of little difference.

Successful brands gets well known in the marketplace. They get positive brand recognition.

We all know that, don't we?

Take a look on the logos in the picture above again. Start with the blue companies and ask yourself:

1/ If you know the brand

2/ Do you know the industry they work within or any products or brands

3/ Do you know if they have a brand tagline (eg Nokia - Connecting People)

4/ If you have a positive attitude towards the brands that you recognize

5/ You can remember any advertising campaigns from the brands

This is interesting, because these companies invest millions of advertising dollars, yet I could only tell what industry most blue logo companies are within. The reason could be I'm not in the target group (or that I'm Swedish, and a few of the companies are not present in the Swedish market). 

I hope you did better - Or what does it tell us about the state of brand advertising?

I don't know, but even if the color and logo design tell us little in an overcrowded and competitive world - Imagine the same infographics made for all the stock exchange companies in the world, or all the companies worldwide represented by a website. If not exposed to some kind of advertising or PR, we would probably be clueless.

Marketing is complicated and it's probably the reason why I love it.

Filed under: Brand Experience

freshpeel says...

Filed under: brand experience

freshpeel says...

Filed under: brand experience

freshpeel says...

Filed under: brand experience

ckawa says...

Earlier today, interactive agency Razorfish released the results of it's FEED 2009 annual study on how technology is changing the way consumers engage with brands.  The report, and the blog, is written by Garrick Schmitt, group vice president of Experience Planning.  Schmitt announced the availability of the report results on his Twitter handle (@gschmitt) and I got whiff of it through a tweet by Federated Media's John Battalle (@johnbattalle).  Schmitt and Razorfish did a great job with the FEED site and embraced the open spirit of community by making the report immediately available for download via links on the blog, including access to a ton of data charts.  For anybody involved in or interested in digital marketing, I recommend downloading the report and reviewing the data.

I won't give away all the findings because it's much more interesting for you to access the report yourself and ponder the implications (Schmitt also does a great job by breaking down the salient points and takeaways so you aren't kept prisoner by the entire report) but a couple of findings that appeared to be somewhat in conflict stood out for me.

Brand Culture or Fan Culture

Schmitt writes that in the 2008 study, data proved that a large majority of consumers (76%) welcomed brand advertising on social networks, despite conventional wisdom that consumers did not want brands intruding on their social or personal lives.  Schmitt declares this year the year of the "fan" stating that nearly 40 percent of consumers reporting having "friended" a brand on Facebook or MySpace and 26 percent  have followed a brand on Twitter.  The takeaway is that marketing-free social spaces is a myth and the "dialogue" between brands and consumers is frequent and welcome.

Twitter the Outlet Mall of Tomorrow?

Schmitt then goes on to explain that the substance of that dialogue may be different from what marketers assume.  Twitter and Facebook may seem like ideal platforms for shared passions but according to this year's study, consumers don't want a conversation with brands -- they want deals. Forty-four percent of those who follow a brand on Twitter do so for access to exclusive deals.

Which leads me to wonder...is this because the feed content on Twitter by large brands has always been more promotional-oriented and used as an outlet to drive more sales (special deals)? And do consumers not want a conversation with brands because they never really had one? I would posit that marketers need to look at their online marketing engagement as more than promotional deals and one-way ads.  True engagement comes from understanding what consumers really want and in having that experience be welcome with two-way, interactive conversation.

Filed under: brand experience

moerman says...

(download)

Razorfish has released its digital brand experience report for 2009. The report mainly focusses on how can be built or destroyed online, based on the opinion of 1000 US consumers. Some interesting findings:
 
- 65% of consumers report having had a digital experience that either positively or negatively changed their opinion about a brand
- Of that group, 97% say that their digital experience influenced whether or not they eventually purchased a product or service from that brand
- 64% of consumers report making a first purchase from a brand because of a digital experience
- 76% of consumers welcome brand advertising on social networks.
 
I highly recommend you all to read through the report as it is packed with useful figures.

Filed under: Brand Experience

freshpeel says...

Filed under: brand experience

freshpeel says...

Filed under: brand experience

freshpeel says...

This is an introduction to Micro-Pulse: How small touches impact the heartbeat of your brand. It was presented at OpenBeta3 on October 22nd, 2009.

Filed under: brand experience

freshpeel says...

Filed under: brand experience